Friday, June 09, 2006

FAGBOK: "The Design of Everyday Things" av Donald A. Norman

Dette er en klassiker som først ble utgitt i 1988. Den beskriver brukerinterfacer - ikke på dataystemer, men på vanlige ting. Hvorfor er det ofte så vanskelig å forstå en ukjent telefon. Og hvorfor er det så lett å slå på den gale platen på komfyren (jeg gjør det stadig selv om vi har hatt samme komfyr i 5 år). Forfatteren analyserer mange slike vanlige problemer og beskriver modeller for å lage bedre løsninger.
Dette er som sagt ikke en databok, men tankene og prinsippene er nyttige når man skal lage brukerinterface på et datasystem. Dessuten er den veldig godt skrevet og er full av morsomme eksempler på merkelige brukerinterfacer....

Kan kjøpes på Play.com

Amazon sier:

This is one of the seminal works in the field of User Centered Design. Norman wrote this book well before the Windows operating system was as familiar as the Golden Arches--which only reinforces the idea that certain basic usability principles transcend all forms of objects--from glass doors to Windows Explorer.

Norman does a great job of describing why and how we successfully and unsuccessfully use everyday objects with relevant anecdotes.
His stories are usually accompanied with lists of principles that explain good design and account for human behavior. For example, the fundamental principals of designing for people are to: Provide a good conceptual model, make controls visible and to constantly provide feedback to the user.

So how does one employ good user-centered design? Norman recapitulates his points at the end of the book by listing the seven UCD principles for transforming difficult tasks into easy ones:
  1. Use both knowledge in the world and in the head
  2. Simplify the structure of tasks
  3. Make things visible
  4. Get the mappings right
  5. Exploit the powers of constraints-Natural & Artificial
  6. Design for Error
  7. When all else fails, standardize

It's mandatory reading for any usability software engineer but also an interesting and well written book for anyone who's ever pushed a "pull door" or scalded themselves in the shower (which is all of us). Reviewer:Jeffrey Sauro

Terningkast 6

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